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Oakview House
Caterham, Surrey

A Specialist All-Female Supported Living Service for Women with Mental Health Conditions and Learning Disabilities

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Live-in Care
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At a Glance

Service Type

Supported Living — All-Female Service

Location

Caterham, Surrey

Client Group

Women with mental health conditions and learning disabilities

Support Approach

Positive Behaviour Support (PBS) | Trauma-Informed Practice | Person-Centred Care

Registered Provision

CQC Registered — Unicare Complex Care Specialist Ltd

Commissioning

Surrey County Council

North Downs Access

Direct access to the Surrey North Downs and countryside

Outdoor Garden

Secure, therapeutic outdoor garden space

All-Female Service

Female-only staff and resident community

PBS Framework

Individually tailored Behaviour Support Plans

Trauma-Informed

Specialist trauma-aware practice throughout

Surrey Location

Within Surrey County Council commissioning area

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service

About the Service

Oakview House is a specialist all-female supported living service located in Caterham, Surrey, providing expert and compassionate support to women with mental health conditions and learning disabilities. The service sits within Unicare’s Surrey portfolio, operating under the Surrey County Council commissioning framework and reflecting Unicare’s established expertise in delivering high-quality, specialist supported living across the South East.

Caterham offers an exceptional setting for a specialist supported living service — a semi-rural Surrey town with easy access to the North Downs, strong local amenities, and excellent transport links to London and the wider Surrey and Sussex area. The natural environment is a deliberate feature of the Oakview House model: access to green space, fresh air, and a slower pace of life are recognised as genuinely therapeutic assets for the women we support.

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Approach

Our Support Approach — PBS and Trauma -Informed Practice

Oakview House operates within Unicare’s PBS framework, with every resident receiving a comprehensive, individually tailored Behaviour Support Plan. The PBS approach is particularly well-suited to the Oakview House population — women whose learning disabilities and mental health conditions interact in complex ways, creating presentations that can be difficult to interpret and support without genuine specialist expertise.

The service team is trained to understand the particular ways in which learning disability shapes the experience and expression of mental health conditions — including the higher rates of anxiety, depression, PTSD, and psychosis in this population, and the communication differences that can mean mental health needs go unrecognised or unsupported for extended periods. Trauma-informed practice ensures that the team approaches every interaction with an awareness of the impact of past experiences, and with a commitment to support that is genuinely healing.
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Our Team

Our Team — Experience, Expertise and Continuity

The Oakview House team is an all-female staff team, selected and trained for specialist practice in the intersection of learning disability and mental health. All staff complete Unicare’s mandatory training programme, including PBS Foundation and Intermediate, Learning Disabilities Foundation, Mental Health Awareness, Trauma-Informed Practice, MCA and DoLS, and Safeguarding Adults and Children.

The service benefits from Unicare’s wider Surrey network — including established relationships with Surrey County Council commissioners, Surrey NHS services, and the Surrey community learning disability team. Unicare’s PBS Specialist provides monthly specialist consultation and reflective supervision for the Oakview House team. The Registered Manager, Rashied Shote, maintains active oversight of this service as part of Unicare’s Surrey portfolio.

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Environment

The Environment — Home, Sensory Space and Community

Oakview House is set in the attractive Surrey town of Caterham, with direct access to the North Downs and a range of local amenities within easy reach. The property includes an outdoor garden — an important feature for residents who benefit significantly from access to natural, outdoor space — as well as sensory-aware internal communal areas and well-maintained, personalised private bedrooms.

The service environment is designed to be calm, predictable, and sensory-thoughtful — with attention paid to lighting, noise levels, spatial layout, and the availability of quiet private space throughout the day. Community integration is a core outcome goal for Oakview House, and residents are supported to access local parks, community facilities, and social opportunities in ways that are safe, meaningful, and appropriately paced for their individual needs.

Get in Touch

Make a Referral or Enquiry

To discuss a referral to Oakview House, or to learn more about the service and what we can offer, please contact the Unicare team:

Tel:

0208 239 6877

Email

info@unicarerecruit.co.uk

Registered Office

128 Whitehorse Road, Croydon CR0 2LA

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Our Locations

Find Us Near You

Two offices serving clients across London, Surrey, Sussex and the wider UK.

Head Office — Croydon

128 Whitehorse Road, Croydon, CR0 2LA

Sussex Branch

Basepoint, Little High Street,
Shoreham-by-Sea, BN43 5EG